Your professional hotel management & operations partner
- Hotels already in operation
- Hospitality projects preparing to launch
- Properties to convert & reposition
- Brands
- Hotel & apartment buildings
- Hotel rooms & apartments
- Average occupancy
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Management, operation & leasing
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Revenue sharing
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Optimised operating performance
Flexible partnership models
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Profit-sharing partnership
Both parties oversee business performance together
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50% net revenue-sharing partnership
No worries about operating costs
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Fixed-return partnership
Peace of mind with passive cash flow
A solid foundation for a hospitality ecosystem
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Hands-on experience
Developed and operated many hotel projects of all sizes
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Expert team
Seasoned staff specialised in hotel operations management
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End-to-end operations
We run the hotel on the owner's behalf and share in the net profit
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Optimised performance
Consistent service quality, better experiences and higher returns for partners and investors
Follow the guest,reach the guest's heart
The principle that guides Haviland in understanding and caring for every guest — creating comfortable places to stay and a distinctive experience on every journey
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Cooking Class/Workshop
Meet others and discover Vietnamese culture and food, hands-on
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Havitour
Explore Da Nang and local culture together with Haviland
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Birthday gifts
Warm wishes and a small gift for guests on their special day
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Minigame events
On-site interactive activities that enrich the guest experience
Core operations services
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Recruitment & Training
Recruit, train and develop staff to our operating standards
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Marketing & Communications
Plan and run goal-driven marketing to strengthen business results
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OTA channel management
Manage OTA channels effectively, reach more guests and maximise room revenue
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Sales & Customer care
Support guests throughout their journey and elevate their experience
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Accounting
Track revenue, costs and receivables with clear, accurate financial control
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Engineering & Quality control
Regular inspection and maintenance, fixing technical issues to keep facilities in top condition
Operational strength that builds lasting value
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Team training & development
Regular training by role, skill and real-life scenarios, building team capability throughout operations
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Fast response & issue handling
Monitor feedback across channels and resolve issues promptly, maintaining 4/5★ on Google Maps and 9/10 on OTAs
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Asset upgrades & optimisation
Proactively assess each property and upgrade it in line with market trends and guest needs at every stage of operation
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Technology in operations
PMS, Channel Manager, Online Check-in and operations reports connect data and cut steps out of guest service
Find the right operating solution for your property
Explore our hotels A range of brands, models and a clear direction for each project Partner with us
Connect with Haviland House to talk about working together!